Why a report shows no data

1. Check the date buttons: This month, This quarter, This year, or Custom. This month and the other built-in ranges use the time zone under Settings, then Company. A Custom range only includes dates inside the two boxes.
2. For money reports, the invoice date has to fall in that range. Drafts and void invoices are left out. If the work is still a draft, Overview can say Nothing to report yet, and revenue reports can show zeros.
3. Payments collected uses the payment date, not the invoice date. A payment outside the range is left out.
4. Invoice aging and Client statements count a balance only when the client still owes money. Paid, draft, and void invoices owe $0.
5. Sales tax summary says No taxable invoices in this period when no issued invoice in the range has tax. Lines with Taxable off are not in that tax total. See which lines are taxed.
6. Mileage log says No mileage entries unless an item in the range uses the subcategory Mileage.
7. Hours over time says No time entries found for this period when no time falls in the range. Time with Billable off still counts as non-billable. It is hidden in that report only when Show non-billable is off.
8. Client statements say Select a client to get started until you pick a client. Invoice cost breakdown stays blank until you pick Client and then Invoice.
9. If you are not an Admin, you see your own time and items. Company invoices are on the Admin reports.

Related guides

• Your reports explained
• Log time
• Add an item
• Which lines are taxed